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25 May 2013
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Markus
Posted: 08 May 2013 7:12 PM
Comrz Social Commerce Blog

The Analysis Centre in Affino has undergone a continuous evolution since we originally launched the very first version. Every single Analysis screen has seen two or more updates over the past year, some have seen dozens.

 

Recently we’ve accelerated the evolution considerably as technologies firm up and we’re able to roll out much smarter, more immediate analytics interfaces.

 

Previously a great deal of our focus was on the Dashboards, we found that in practice very few users ended up configuring these, instead preferring to use more basic tools which needed less effort.

 

It means that we’re now focusing more on ready-made stats interfaces which are optimised right from the outset to give you the best views of immediate activities whilst also giving you insight into long-term trends.

 

The one exception is the Customer Ladder in which all the metrics are customised by you, far beyond what was possible with the Dashboard.

 

 

Data Crunching

 

Besides the death of Flash, and the impact that had on most dynamic online analysis tools, we found that Affino collected too much data, too easily. On the surface it’s great to capture and retain every data point, but very quickly this incidental data starts to weigh down on performance and drive up costs.

 

We believe we now have the mix just about right by extending the data series to two years, and we’ll scale up from here. We have done this by doing a great deal of data crunching.

 

Aggregating data continuously to provide daily, weekly and monthly overviews essential for long term trends, cleaning up the millions of un-used underlying data points.

 

 

At the same time we’re also providing better insight into Now and the most recent trends.

 

Updated Analysis Centre

 

When you go to the Analysis Centre there is now an instant overview of the activity on your site, with live updates of how many members, guests and bots are on-site along with the latest activity. There’s also handy snapshots of the overall level of user engagement for the day and recent past.

 

The Analysis Centre itself is now organised into categories so that for example all the Promotional analysis tools are grouped. When you go into each analysis screen, you will notice that many are now much faster than

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Markus
Posted: 12 Apr 2013 3:06 PM
Comrz Social Commerce Blog

Affino 7.1 is now out, and it’s a major release in every way. Whilst there are many aspects to this Affino release, the two key threads are improved scaling and greater engagement. Affino 7.1 has been significantly re-architected to scale with new search and analytics engines. With the release of Affino 7.1 we will also be migrating sites to our new super-scaling cloud.

 

We’ve rolled out big updates to many core Affino services including Messaging, Search, Analysis, Customer Ladder and Relationships. We’ve also introduced great features such as Store Credits for incentivising customers, and Design Panels for creating great popups.

 

The combined improvements in the Customer Ladder (engagement), Messaging and Analysis add up to a breakthrough for sales and marketing automation. The new Messaging Campaigns for bulk premium, personal and SMS messages, come with advanced targeting, filtering and triggering options and great analytics.

 

Site Search has been completely re-engineered around Solr which gives Affino greatly improved performance on searches, and allows for much smarter searching. Core management elements such as relating content have also seen big updates focused on making editorial teams much more productive.

 

Altogether there are nearly 400 great new updates in this release, many of which will be transformative when fully rolled out on existing Affino sites.

 

We have also fixed most of the identified low-level issues which arose from the Affino 7 launch, and which are inevitable with the introduction of such a significant new platform.

 

Upgrade Guidance

 

The Affino 7.1 release is a signifiant update, and unlike most Affino releases, this one takes some time to run as we’re completely restructuring all the analytics data and refreshing the search indices. Given how intense this update is on the infrastructure, and that your site will be moved to the new hosting cloud, it is essential that you co-ordinate your update with your account manager.

 

Also in this release is a significant change to how most images are presented as you can now set the margins around the main images using Design Styles / CSS. It is essential to review your pages to ensure that the images are presented as expected, and note that you can now optimise the layout.

 

It is essential that

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Markus
Posted: 22 Nov 2012 5:24 PM
Comrz Social Commerce Blog

Our priority for Affino 7 has been to make the most productive platform available for running your business online. The integrated nature of Affino means you only have to manage your community, content, products, design, , promotions and analytics in one place. This is by far the most effective approach for managing an online business. What we have done with Affino 7 is to improve in every way how how you manage your online business.

 

Affino 7 has a New Control Centre, with the pages delivered by a New Page Generation Engine, and it runs on a New Cloud Architecture, all with the intent to deliver the best Social Commerce platform on the market today.

 

New Look Affino

We’ve brought together great productivity ideas from the Affino user community and the Comrz team. It has meant re-styling, re-factoring and re-architecting Affino from the ground up to be more productive and easier to learn. Affino 7 also has a great new minimalist look, and now works great on tablets and mobile devices. With Affino 7 we’ve set a new baseline which means that every new element we roll out in Affino will be that much better.

 

 

Affino has a brand new Control Centre and Live Edit tools. It is now optimised whether you’re using it on a desktop, laptop, tablet or mobile device, so you can use it anywhere any time. We’ve really raised the bar for every management interface in Affino. You fill find almost every task easier to do, with great new short-cuts, lookups, help items, searches, lists, entry forms, and navigation elements.

 

Affino has been brought right up to the leading edge with it’s platform support. It now runs on the latest technology which means it is faster, more reliable and more scalable than ever before. It also means that the Comrz team will be able to accelerate the development of the Affino platform in the weeks and months ahead.

 

There’s a great new Design Centre. The Design Objects are now completely managed within native browsers with no Flash requirement. All the Design Control screens have seen significant updates and Affino now has better than ever custom CSS support. We’ve also introduced some much needed enhancements such as padding on Design Cells and full Font styling, along with a breakthrough ability for you to be able to secure each and every Design Element

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Markus
Posted: 16 Jul 2012 10:02 PM
Comrz Social Commerce Blog

Affino 6.0.16 is the final significant Affino 6 release. It’s the culmination of a greatly improved Affino user experience where almost every interface has been enhanced during the course of the last couple of years. We’ve focused on smoothing out the remaining rough edges in Affino 6 and it’s now a whole level easier than it’s ever been.

 

This release sees the introduction of Cookie Policies to meet the EU Privacy Directive. These are smart and geo-targeted so that only users from the relevant countries are presented with the policy dialogue. Additionally continued browsing is registered as implied consent so as to minimise any disruption to the user.

 

Affino ecommerce makes yet another big step forward. In this release we’ve significantly improved shopping baskets which are now editable, can be taken over and handed back to customers, or created from scratch and assigned to customers. The baskets also have greatly improved audit tracking and styling. There are also dozens of significant updates throughout the shopping experience which mean that buying is now more engaging than ever in Affino.

 

There are some major usability improvements in this release, in particular the new Guest Browsing Mode which allows you to instantly switch to the customer’s point of view when managing the site. It is now much easier to navigate through the Control Centre with better browser tab naming and highlighted drill-down links throughout the Control Centre.

 

As with all Affino releases, we have upgraded the integrations with a number of 3rd parties to reflect their changed APIs. We also integrate with Broadbean for the first time for incoming job briefs. The integration updates with Facebook, LinkedIn, PayPal, Metacafe and Google Merchant Centre are critical if you integrate with any of them.

 

The improvements we have also made to: the checkout, publishing workflows, recruitment, funding platform, geo blocking / targeting, and user export make this an essential update if you’re using any of those elements.

 

This is also going to be the best tested, most polished Affino release to-date, as we further evolve our quality assurance processes and build up our core project management team. We’ve added a whole new layer of QA in this release so that you can have the best possible

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Markus
Posted: 30 May 2012 10:51 AM
Comrz Social Commerce Blog

This is a well rounded Affino release in that there’s something for all Affino users. Beginners will have a lot less questions, as we’ve answered hundreds more by moving settings into context, simplified options, provided more meaningful help and added the new in-context Help Guides and Features. Shoppers will find the new optimised checkout to be simple, clear and fast; and store managers will find it is now much easier to set up and manage stores. Recruiters will love the new recruitment engine and all the updates we’ve done to smooth the entire recruitment process.

 

Startups will find raising project finance has gotten a lot easier with all the updates we’ve made to the Funding Platform. Designers will love the improved styling on the Design Elements. Marketers have improved tools for recommendations, campaigns and lead generation and better analytics and reporting. Community Mangers have the great new Member Profile DE for better personalisation, improved notifications and user management. Finally, Developers have access to the great new content and authentication APIs.

 

We’ve spent a lot of time setting up new Affino instances over the past couple of months to test specific use cases such as the new Funding Platform and Recruitment engines. This has highlighted a number of issues with creating and running multiple sites on a single Affino instance and we’ve resolved all the issues we came across. It means it’s now considerably easier to set up and run as many Affino sites as you want.

 

Affino’s quality level has been raised considerably in this release. We now have a great new Business Analyst / Project Manager / QA Pro in Catherine Phillips, who will be a key member of the team driving forward Affino’s excellence. She brings a lot of smarts, insight and attention to detail which will be reflected in Affino moving ahead. We’ve also developed a number of new regression tests and added more test instances to ensure we’re delivering the best Affino releases we can.

 

Make sure that you check out the new Feature Guides and updated Help Guides, as well as the brilliant Affino Design Elements page which crams most of the Affino DEs into one very long screen.

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Markus
Posted: 30 May 2012 10:22 AM
Comrz Social Commerce Blog

Affino 6.0.15 Release - Ecommerce, Usability and Recruitment

 

This release is the culmination of seven months work on the new Optimised Affino Checkout. During the course of the last six months we have rolled out dozens of incremental improvements (and fixes) to the checkout process to drive higher conversion rates. The checkout experience has been taken to the next level with a complete revamp for simple, fast checkouts. We’ve also rolled out a new ecommerce engine, greatly simplified the ecommerce setup and made many nuanced enhancements to the whole ecommerce experience.

 

We continue our focus on Usability with in-context Help and Feature guides in each Control Centre. We have also greatly improved the process for setting up and running multiple Affino sites on a single Affino instance. Hundreds more elements have been made more intuitive than they were previously, and a lot of rough edges have been smoothed in this release.

 

Recruitment also sees a great leap forward with dozens of essential enhancements, including a great new Job Search Design Element, recommended jobs, refined CV handling and much more.

 

Affino’s style has also subtly improved in this release. Many elements now look better than before, in particular Affino Design Elements, but also the font sizes and proportions, many notifications, most ecommerce and recruitment elements, member search, the funding platform and events.

 

Upgrade Guidance

 

This is a Major update which sees amends to everything from registering, logging in, adding to the basket, checking out, member’s profiles, all Design Elements and much more. It is essential that you set aside time to review your site after the update. Ensure that you liaise with your Account Manager prior to the update and update during Comrz support hours to ensure a rapid response to any issues.

 

Note: you are strongly advised to become familiar with the new checkout on Public Staging prior to updating to this release. It is a complete reworking of how it works and it’s essential that you are prepared for the changes.

 

It is essential that you run through the complete update process starting with the Affino Updater, followed by the System Update, Re-Initialise Site, Design Element Update, Skin Update and finally Clear Guest Cache; all of which are available on

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